We want you to love every Pink MahogHany fragrance you bring home. If something is not right, we are here to make it right.
Our 30-Day Return Policy
We accept returns on unopened, unused products in their original packaging within 30 days of the delivery date. Because fragrance is an intimate and personal product, we are unable to accept returns on opened or used items for hygiene and safety reasons.
How to Initiate a Return
To start a return, email us at info@pinkmahoghany.com with your order number and the reason for your return. We will respond within 1-2 business days with return instructions and a return shipping label where applicable.
Refund Processing
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. Approved refunds are processed within 5-7 business days and credited to your original payment method. Please allow additional time for your bank or credit card company to post the refund.
Exchanges
We do not offer direct exchanges. If you would like a different product, please return your eligible item for a refund and place a new order for the item you would like.
Damaged or Defective Items
If you receive a damaged or defective product, please contact us within 7 days of delivery at info@pinkmahoghany.com with photos of the damage. We will send a replacement at no charge or issue a full refund, at your preference.
Sale Items
Sale items are final sale and cannot be returned or exchanged unless they arrive damaged or defective.
Gift Orders
If you received a Pink MahogHany product as a gift and would like to return it, please contact us and we can issue store credit for the value of the item.
Questions?
We are always happy to help. Reach us at info@pinkmahoghany.com and we will get back to you within one business day.